Have Any Questions?
The major goal of family medicine is to build trust between the patient and the general practitioner, which allows achieving the best treatment outcome.
The specific features of work of the general practitioner (family doctor) are more reasonable and beneficial to both GPs and patients in many respects.
What services do you offer?
We provide a range of services including skilled nursing, personal care, homemaker services, transportation, companionship, and more.
How do I know if home healthcare is right for me or my loved one?
Home healthcare is ideal for individuals who need assistance with daily activities, have chronic health conditions, or require recovery support after surgery. A consultation can help determine the best care plan.
How are caregivers selected and trained?
All caregivers undergo a thorough screening process, including background checks and reference verification. They receive specialized training and ongoing education to ensure high-quality care.
How are care plans developed?
Care plans are tailored to each individual’s needs, developed in collaboration with the patient, family, and healthcare providers. Regular assessments ensure the plan remains appropriate over time.
What are the costs associated with home healthcare?
Private pay is the most common way to pay for home care. Costs vary based on services provided, frequency of care, and insurance coverage.
Will my insurance cover home healthcare services?
Many insurance plans, including Medicare and Medicaid, may cover home healthcare services. We recommend checking with your insurance provider to understand your specific coverage.
How can I monitor the care provided?
We maintain open communication with patients and families. Regular updates and care assessments ensure that you are informed about the care being provided.
Can services be scheduled on short notice?
We strive to accommodate urgent requests, though availability may vary. It’s best to contact us as soon as possible for scheduling needs.
What should I do if I have concerns about the care being provided?
We encourage open communication. Please contact our management team immediately with any concerns so we can address them promptly.
How do I get started?
To begin, contact us for a free consultation. We’ll assess your needs and discuss the best care options available.
General
What types of in-home care services does Golden Hands Healthcare offer?
Golden Hands Healthcare offers a wide range of in-home care services, including Personal Care, Companion Care, Skilled Nursing, Alzheimer’s & Dementia Care, Veterans’ Care, Disability Support, Postoperative Care, Family Care, Supplemental Staffing, and Transportation Services.
How do I know which care service is right for my loved one?
Our team provides an initial assessment to determine the specific needs of each client and recommend a care plan that best supports their health, independence, and quality of life.
Are Golden Hands Healthcare caregivers trained and certified?
Yes, all caregivers are trained, experienced, and licensed or certified as required for their roles. We ensure our team is skilled in providing compassionate, high-quality care.
What areas does Golden Hands Healthcare serve?
We serve the greater Atlanta metro area, including Marietta, Decatur, Lawrenceville, Fayetteville, and other locations across Clayton, Cobb, Coweta, DeKalb, Fayette, Fulton, Gwinnett, and Henry counties.
How do I get started with Golden Hands Healthcare?
Simply call us at (470) 265-1906 to schedule an initial consultation. We’ll work with you to create a personalized care plan for your loved one.
Personal Care
What does personal care include?
Personal Care includes assistance with daily hygiene and grooming tasks, such as bathing, dressing, toileting, and feeding, as well as other self-care activities.
Is personal care only for seniors?
No, personal care services are available to individuals of all ages who need assistance with daily activities, including those with disabilities or recovering from surgery.
How flexible is the scheduling for personal care?
We offer flexible scheduling options, allowing clients to receive care on a daily, weekly, or as-needed basis, depending on their preferences.
Are personal care providers trained in handling sensitive tasks?
Yes, our caregivers are trained to provide assistance with sensitivity, respect, and professionalism, ensuring clients feel comfortable and dignified.
Can I have the same caregiver for each visit?
Whenever possible, we strive to assign a consistent caregiver to each client to foster a sense of familiarity and trust.
Companion Care
What is the difference between companion care and personal care?
Companion Care focuses on providing social interaction, companionship, and light assistance, while Personal Care includes hands-on help with hygiene and daily tasks.
Can companion care help reduce loneliness?
Yes, companion care is designed to provide meaningful companionship and engagement, reducing feelings of isolation and enhancing emotional well-being.
What activities are included in companion care?
Activities may include conversation, games, puzzles, walks, reading, and hobbies that the client enjoys, tailored to their interests and abilities.
Is companion care suitable for people with early-stage dementia?
Yes, companion care can benefit individuals with early-stage dementia by offering regular social interaction and mental stimulation.
Do companion caregivers provide transportation?
Yes, companion caregivers can assist with transportation to appointments, errands, and social outings as part of the service.
Skilled Nursing
What is included in skilled nursing services?
Skilled Nursing includes wound care, medication administration, IV therapy, chronic disease management, and post-surgical support, provided by licensed nurses.
How often can skilled nursing visits be scheduled?
Skilled nursing visits can be scheduled as needed, from daily visits to weekly check-ins, based on the client’s medical requirements.
Does insurance cover skilled nursing?
Coverage depends on the individual’s insurance policy. We recommend consulting your insurance provider to understand your benefits.
Do you provide skilled nursing for post-surgery recovery?
Yes, we offer post-surgical skilled nursing care, including wound care, pain management, and mobility assistance to support recovery.
Will the nurse coordinate with my doctor?
Yes, our nurses communicate with healthcare providers to ensure continuity of care and provide updates on the client’s progress.
Alzheimer’s & Dementia Care
How is Alzheimer’s & Dementia Care different from other types of care?
Alzheimer’s & Dementia Care includes specialized support, such as structured routines, cognitive activities, and behavioral management to address memory loss and cognitive decline.
Are caregivers trained to handle challenging behaviors?
Yes, our caregivers are trained to manage challenging behaviors, such as aggression or confusion, with patience and compassion.
Is this care available for early-stage dementia patients?
Yes, we provide support for all stages of dementia, from early onset to advanced, adapting the care to the client’s changing needs.
Can caregivers assist with medication management for dementia patients?
Yes, caregivers provide medication reminders and assistance to ensure dementia patients stay on track with their prescriptions.
How do you ensure a safe environment for clients prone to wandering?
We implement safety measures and provide close supervision to reduce the risk of wandering and ensure a secure home environment.
Veterans’ Care
What types of support are included in Veterans’ Care?
Veterans’ Care includes physical assistance, mental health support, companionship, mobility help, and daily living assistance tailored to veterans’ unique needs.
Can Veterans’ Care help with managing PTSD symptoms?
Yes, our caregivers provide structured routines, calming activities, and support to help veterans manage PTSD and emotional distress.
Do you provide services for veterans with physical disabilities?
Yes, our caregivers are trained to support veterans with physical disabilities, providing mobility assistance, personal care, and daily task support.
Can you assist with transportation to VA appointments?
Yes, our Veterans’ Care services include transportation support, ensuring veterans can attend medical appointments and other essential outings.
Is short-term care available for veterans?
Yes, we offer both short-term and respite care options to provide temporary relief for family caregivers.
Postoperative Care
What types of care are included in postoperative support?
Postoperative Care includes wound care, medication reminders, mobility assistance, pain management, and help with daily tasks to aid in recovery.
How long is postoperative care needed?
The duration depends on each client’s recovery plan and health needs. We offer both short-term and ongoing postoperative care.
Can caregivers assist with physical therapy exercises?
Yes, caregivers can help clients perform exercises prescribed by physical therapists to support rehabilitation.
Is postoperative care covered by insurance?
Coverage varies by policy, so we recommend checking with your insurance provider for specific benefits.
Can care start immediately after surgery?
Yes, postoperative care can begin as soon as the client returns home, based on their healthcare provider’s recommendations.
Disability Support
What types of disabilities does your service support?
Are caregivers trained to work with disabled clients?
How flexible is the scheduling for disability support?
How do you ensure the safety of clients with mobility challenges?
Can disability support help with independent living goals?
Family Care
What is included in Family Care services?
Can Family Care services be customized for different family needs?
Do you provide respite care for family caregivers?
How flexible is Family Care scheduling?
Can Family Care help with child care or elder care?
Supplemental Staffing
What types of healthcare professionals are available through supplemental staffing?
Can staffing be provided for short-term needs?
What types of facilities do you serve?
How do you ensure staff qualifications and training?
Do you provide on-call or emergency staffing?
Transportation Services
What is included in transportation services?
Is transportation available for wheelchair users?
Can caregivers accompany clients during appointments?
How far in advance should transportation be scheduled?
Is transportation available for social and recreational outings?
Get in Touch
Call us today at (470) 265-1906 to discuss your needs and learn how we can provide service you need.